frequently asked questions

The fastest way is to order catering online — browse the full catering menu, customize your trays, and submit your request in a few minutes.

You can also reach us directly:

1. Email us at Catering@Aladdinshouston.com
2. Call or text us at 832-570-4770

For deliveries within a 7-mile radius of Aladdin Montrose, we have a standard charge of $30. However, we delight our customers by surprising them with monthly special offers. These specials vary and can include complimentary treats like a tray of bread, free upsizing of trays, or even free delivery. We strive to make each catering order a unique and satisfying experience, custom-tailored to your needs and preferences.

Catering orders for any of our locations, including Aladdin Mediterranean Grill at Ella & 34th, are processed through our central catering kitchen at Aladdin Mediterranean Cuisine on Westheimer and Montrose. Here’s how you can order:

1. Place your catering order through our central kitchen at Aladdin Mediterranean Cuisine.
2. Specify if you prefer to pick up your order at Aladdin Mediterranean Grill on Ella & 34th.

This way, we ensure high quality and service for your catering needs, regardless of the pickup location.

The timing for placing your catering order depends on the size of your event and delivery preferences:

• 1- Standard Orders: Please submit your order at least 24 hours before the event date. For delivery requests, we prefer having at least 48 hours notice.
• 2- Orders for (60+ people): We require at least 48 hours’ notice.
• 3—Large Orders (300+ people): These orders must be placed at least 7 days in advance. Please note that we cannot accommodate orders of this size with only 48 hours’ notice. In such a case, ordering from our takeout family style would be your best option.  

Urgent Orders: For urgent catering needs, please call our catering number. Subject to the availability and discretion of the catering manager, we can accommodate specific orders within 2 hours. Please be aware that surcharges may apply for these urgent orders.

When you order catering online, you can pay securely right at checkout with a credit or debit card (Visa, Mastercard, Amex, and more) or directly from your bank — no waiting on a separate invoice.

If your organization is tax-exempt, you can upload your tax-exemption document during checkout and we’ll apply it to your order.

Prefer to be invoiced? We can also send a Square invoice by email; once it’s paid in full, your order is confirmed and you’ll receive an email confirmation with the details.