frequently asked questions

You have several ways to place a catering order:

1. Send us a message through our website’s “Contact Us” section.
2. Call or text us at 832-570-4770.
3. Email us directly at Catering@Aladdinshouston.com

Absolutely. We take great care in sourcing our meats, ensuring they are certified and authenticated as Halal. We understand the importance of this for our customers and our family, and we’re committed to upholding these standards. We are happy to share details about our meat suppliers if you need further verification.

For deliveries within a 5-mile radius of Aladdin Montrose, we have a standard charge of $35. However, we delight our customers by surprising them with monthly special offers. These specials vary and can include complimentary treats like a tray of bread, free upsizing of trays, or even free delivery. We strive to make each catering order a unique and satisfying experience, custom-tailored to your needs and preferences.

Catering orders for any of our locations, including Aladdin Mediterranean Grill at Ella & 34th, are processed through our central catering kitchen at Aladdin Mediterranean Cuisine on Westheimer and Montrose. Here’s how you can order:

1. Place your catering order through our central kitchen at Aladdin Mediterranean Cuisine.
2. Specify if you prefer to pick up your order at Aladdin Mediterranean Grill on Ella & 34th.

This way, we ensure high quality and service for your catering needs, regardless of the pickup location.

The timing for placing your catering order depends on the size of your event and delivery preferences:

• 1- Standard Orders: Please submit your order at least 24 hours before the event date. For delivery requests, we prefer having at least 48 hours notice.
• 2- Orders for (60+ people): We require at least 48 hours’ notice.
• 3—Large Orders (300+ people): These orders must be placed at least 7 days in advance. Please note that we cannot accommodate orders of this size with only 48 hours’ notice. In such a case, ordering from our takeout family style would be your best option.  

Urgent Orders: For urgent catering needs, please call our catering number. Subject to the availability and discretion of the catering manager, we can accommodate specific orders within 2 hours. Please be aware that surcharges may apply for these urgent orders.

Once you finalize your catering order with us, you will receive a Square invoice via email. You must pay this invoice in full to confirm and place your order. Upon payment, you will automatically receive an email confirmation with the details of your paid invoice. This process ensures a smooth and secure transaction for your convenience.